Contact us

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Privacy Statement

To provide this service Thanet District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).

Please see the benefits pages where you can:

• apply for help with your council tax and rent
• tell us about a change
• upload proof to support your claim
• complete and download application forms
• find out about Housing Benefit and Council Tax Support, including who can get it and how much you could get

If you can't find the answer to your question on our website, you can contact us using this form.

If you have any documents you would like to send to us, you can upload these at the bottom of this page.

Please see the Council Tax pages where you can:

• tell us about a change, including moving into the area or moving home
• apply for a discount or exemption
• find your Council Tax band and charge

If you can't find the answer to your question on our website, you can contact us using this form.

If you have any documents you would like to send to us, you can upload these at the bottom of this page.

Please see the elections and voting pages where you can:

• register to vote
• search election results
• where and how to vote
• find information about your councillor

If you can't find the answer to your question on our website, you can contact us using this form.

Please see the environmental services page where you can report:

• an environmental crime
• a noise problem
• fly tipping
• dog fouling

If you can't find the answer to your question on our website, you can contact us using this form.

Please see the parking pages where you can:

• pay or appeal a parking fine (Penalty Charge Notice, PCN)
• find useful information about where to park in the district and parking fees
• apply for a parking permit

If you can't find the answer to your question on our website, you can contact us using this form.

If you have any documents you would like to send to us, you can upload these at the bottom of this page.

Please see the Planning & Land pages where you can find information on:

• Planning permission and planning applications
• Building Control
• Local land charges
• Planning Policy
• Heritage & conservation
• Regeneration

If you can't find the answer to your question on our website, you can contact us using this form.

Please see the bins and recycling pages where you can:

• find your bin collection day
• report a missed bin
• check what should be put in which bin
• fly tipping
• find out about commercial and business waste
• request a service for example: assisted or clinical waste collection

If you can't find the answer to your question on our website, you can contact us using this form.

Kent County Council is responsible for roads and highways across Kent.

Please select one of the options below to find out more or to report a problem on the Kent County Council website.

• Potholes
• Street lights
• Broken signs
• Dropped kerbs and vehicle crossovers
• Faulty traffic signals
• Gritting routes and salt bins
• Overgrown trees
• Pavements and cycle paths
• Road safety
• Roadworks or road closures

The details you give on this form will be forwarded to Kent County Council.

Please see the business rates pages where you can:

• pay your business rates
• apply for a business rates refund
• find out if you may be able to get business rate relief
• tell us about a change that could affect your business rates
• find out how we work out your business rates bill

If you can't find the answer to your question on our website, you can contact us using this form.

If you have any documents you would like to send to us, you can upload these at the bottom of this page.

Please see the housing pages where you can:

• find out what you need to know and how to apply for housing
• report a problem with your home
• find out about a housing transfer and the mutual exchange scheme

If you can't find the answer to your question on our website, you can contact us using this form.

Please see the leisure and recreation pages where you can:

• find information about beaches and foreshores and our parks and open spaces
• the sports facilities and their location
• find out about local attractions, such as Dreamland and tourism information

If you can't find the answer to your question on our website, you can contact us using this form.

Please see the licences and trading pages where you can find out further information and apply for licences including:

• alcohol and entertainment licence
• hackney carriage and private hire
• view licence fees and charges

If you can't find the answer to your question on our website, you can contact us using this form.

Please use our Recycling and rubbish - Contact us form for street cleaning and waste related enquiries.

Please see the beaches and coastline pages where you can find out about:

• Our award winning beaches
• Seaweed on our beaches
• Sea water quality testing
• Find my nearest lifeguarded beach
• BBQ's on beaches
• Where and when dogs are permitted on beaches
• Beaches and our Byelaws

If you can't find the answer to your question on our website, you can contact us using this form.

Before contacting us, have you check to see if the information you need is available on our website?

If you can't find the answer to your question on our website, you can contact us using this form.

If you have any documents you would like to send to us, you can upload these at the bottom of this page.