Pay your council invoice by Direct Debit

Use this form to set up a Direct Debit for paying your council invoice. 

Direct Debits can be set up online. The Direct Debit safeguards and guarantees apply. No changes in the amount, date or frequency to be debited can be made without notifying you at least 10 working days in advance of your account being debited. In the event of any error being made in the payment of your Direct Debit, you are entitled to an immediate refund from your bank or building society. You have the right to cancel a Direct Debit Instruction at any time simply by writing to your bank or building society, with a copy to us.

You will be asked to provide:

• Your contact details
• Your customer account number (you can find this on your invoice)
• The name of the account holder, bank sort code and account number.

Privacy Statement

To provide this service Thanet District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).

Direct Debit information

• Your Direct Debit date will be as instructed on your invoice.
• The name that will appear on your bank statement is Thanet District Co.
• If you have any queries, please email tdcincome@ekservices.org or phone us on 01843 577550.

In order to set up your Direct Debit Instruction online you will need to provide the following information through the setting up procedure (your cheque book or your bank statement contain all the bank details that you require):

• Your account number and sort code
• If you are not the account holder, a paper Direct Debit Instruction will be sent for completion
• If this is a personal account continue with the set-up procedure
• If it is a business account or more than one person is required to authorise debits on this account, a paper Direct Debit Instruction will be sent to the payers for completion

The details of your Direct Debit Instruction will be confirmed to you within 3 working days or no later than 10 working days before the first collection.

No longer wish to proceed

Your Direct Debit instruction will be confirmed to you within three working days. Alternatively confirmation incorporating your advance notice will be available to you no later than 10 working days prior to the first collection date.