Graffiti report

Before You Start

Complaints of graffiti are dealt with differently depending on whether the graffiti is obscene or not, or whether it is located on public or private land.

We are unable to clear graffiti on private land, but work with the owner to try and resolve. We also prioritise graffiti that is offensive. As a council we are unable to usually clear graffiti from private property. Obscene graffiti is prioritised.

• Obscene Graffiti - includes anything that may be offensive. Removal is prioritised and we aim for it to be cleared 3 days. Details of the location and type of graffiti must be given when reported to enable us to action this.
• Standard Graffiti – is any ordinary report of graffiti thjat is not offensive. Standard reports will be added to a weekly clearance list. 

We cannot remove graffiti from places such as bus shelters, railway bridges, phone boxes, post boxes or substations that do not belong to the council. To report graffiti on other property, please use one of the following numbers:

• Post boxes - Royal Mail 0845 7740 740
• BT phone boxes - British Telecom 0800 661 610
• Railway land including bridges - Network Rail 08457 114 141
• Electricity substations - EDF Energy 0207 2429 050
• Street lighting, illuminated bollards and traffic signs - Kent County Council (Highways) 03000 41 81 81
• Water Pumping stations/cabinets- Southern Water 0330 3030368

We will ask you to provide the following information:

• Your details
• Location of the graffiti, including street name
• Type of graffiti
• Exact details
• Photos of the incident

Please have this information ready as pages time-out after one hour.

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Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).