Assisted bin collections

This service is to help customers who are unable to take their bin or recycling containers to the normal collection point at the boundary of their property due to physical inability, illness or disability.

Containers must be stored at the front of the property or in the front garden for an assisted collection to be made.

Use this form to apply for or cancel the service or to tell us you are moving.

To complete this form you will need your:

Contact details for the person who requires the assisted collection
Collection address
The type of container

A Waste and Recycling Officer may visit you to discuss your arrangements. We may also ask you to provide a medical certificate.

If your application is successful, we will send you a confirmation letter in the post.

Please have this information ready as pages time-out after one hour.

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Privacy Statement

To provide this service Thanet District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).

About the enquiry

If you are applying for an assisted bin collection a recycling and waste supervisor will visit the property within one month of your request to ensure it is suitable for an assisted collection and you will be notified of the outcome. If your application is successful we will place an assisted collection sticker on the container and advise you when the collections will start.

I would like to(Required)

Please select from the following options

Apply for an assisted bin collection

Cancel the assisted collection service

Tell you I am moving within the Thanet District Council area and still need an assisted collection

About the cancelled assisted collection

Please give a brief explanation as to why you are cancelling this service(Required)

About the move

Please tell us the address you are moving from(Required)

Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country

Moving date(Required)

About the assisted bin collection

I require an assisted collection for my recycling and waste collections
There is no one available to place my bins and containers at the boundary of my property by 6am on the day of collection
I am aware that bins and containers must be stored at the front of the property for collection

Confirmation(Required)

Please read the above information before confirming

I understand and accept the above confirmation

Please give a brief explanation as to why you have requested this service(Required)

Your details

Name(Required)

Prefix First Last

Postcode

Search Postcode

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address

Address(Required)

House name/House No./Flat no Address line 1 Address line 2 City Postcode

Contact telephone number(Required)

Email address(Required)

Enter Email Confirm Email

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Staff ID