Apply for Council Tax Support exceptional hardship award

1Using the form

2Declaration

3About you

4Reasons for applying

5Your accounts

6Your income

7Your income (continued)

8Your outgoings

9Your loads and debts

10Other information and proof

Complete this form to apply for an exceptional hardship award. If you have not yet discussed a Council Tax payment plan with us, then don't fill this form in yet. Phone our Council Tax Team first on 01304 872199.

This form will ask you to provide

Your details including National Insurance number.
Details about why you need help, future changes and what you are doing to help your situation.
Details of all your bank, building society and Post Office accounts, including the account numbers and how much is in each.
The amount of Council Tax you pay per month for the current financial year.
The amount of rent or mortgage you pay and Housing Benefit you get per week.
A full list of every type and amount of money coming into your household (your household income) and how often you get this.
A full list of every type and amount of money going out of your household (your household outgoings) and how often you pay this.
A full list of every type of loan and debt you pay per week and the total amount of each outstanding.
Proof of all your bank, building society and Post Office accounts, and of all your income and outgoings.
If you are self-employed, a copy of your accounts for the past year or a completed self-employed income form.

You can upload your proof to this form now or you can send it later, but your application won't be decided until we have received proof. If you don't provide proof within two weeks of completing this form your application will be cancelled and you will need to apply again if you wish to do so.

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Privacy Statement

To provide this service Thanet District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).

Declaration

Please check the box below to confirm that you have read, understand and agree to the following statements before completing this form:

I confirm the details I will give are correct and that the documents I will upload as proof are original copies and have not been edited in any way.
I confirm that I will notify you of any relevant changes straight away.
I understand that if I give information that is false this could lead to a penalty or legal proceedings being taken against me.
I understand my data may be shared with other departments as permitted by law.

Declaration(Required)

I understand and accept the above declaration

About you

Title (for example Mr, Mrs, Ms, Miss)(Required)

First name(Required)

Last name(s)(Required)

Contact phone number(Required)

Email address(Required)

We will use your email address to send the receipt of your form, including the form reference number. This may include personal data. We will also use your email address to contact you about your benefit claim and Council Tax account.

Enter email address Confirm email address

Would you like to receive your Housing Benefit, Council Tax Support notifications and Council Tax bills by email?(Required)

You can receive your Housing Benefit, Council Tax Support notifications and Council Tax bills by email rather than post. We will send all future Housing Benefit and Council Tax Support notification letters and Council Tax bills to the email address you have given above. If you change your email address you must let us know straight away. You can opt out of this at any time at thanet.gov.uk/paperless

Yes

Housing Benefit or Council Tax Support reference number(Required)

National Insurance number(Required)

About your address

Postcode(Required)

Search Postcode

Addresses

Select the address from the list or manually enter the address.

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address(Required)

Address

House name or number Address line 1 Address line 2 Town or city Postcode

Reasons for applying

Why do you need extra help to pay your council tax?(Required)

What are you doing to improve your financial situation?(Required)

Is anything likely to change in the near future that will allow you to meet the shortfall in your council tax?

Your bank, building society and Post Office accounts

Please fill in the table below listing all bank, building society and Post Office accounts held by you and your partner (if you have one) and list the amounts in each account.

If you have no bank accounts, please leave blank.

Bank, building society and Post Office accounts held by you and your partner

Click on the + sign to add a new row.

Name of bank or building society

Account number

Amount

About your income

Please list all the money coming into the household and select how often. This includes any income you and your partner receive and if any other adults living in the property contribute any money towards the household. If you get any income not listed, please give amounts using the 'other income' option.

Income type

Amount received

How often