Housing Benefit BACS payments

Complete this form to have your Housing Benefit paid direct to your bank or building society account by BACS transfer.

We are unable to pay into some accounts, such as individual savings accounts (ISAs), Post Office card accounts and some savings accounts. If you aren't sure about the account you want to use, please speak to your bank or building society.

If you close your account or change bank accounts, you must tell us as quickly as possible as it could delay your payments.

This form will ask you to provide

For tenants - your details including National Insurance number, contact details and bank details for the account you want the benefit paid to.
For landlords - your details, the tenant's name and address and bank details for the account you want the benefit paid to.

Please have this information ready as pages time-out after one hour.

Do not use your browser back button - if you need to go to a previous page click on the previous button at the bottom of each page.

Privacy Statement

To provide this service Thanet District Council will collect and process personal information. We may check some of the information with other sources (e.g. government departments and other councils) to verify your identity and ensure that the information you have provided is accurate.

Your personal information is being processed because it is necessary for compliance with a legal obligation or for the performance of a task carried out in the public interest.

Please refer to our Corporate Privacy Notice for further details on how we process your personal information and your rights. This is also available in other formats (e.g. print).

Declaration

Please check the box below to confirm that you have read, understand and agree to the following statements before completing this form:

I confirm the details I will give on this form will be correct and true.
I confirm that I will notify you of any relevant changes straight away.
I understand that if I give information that is false this could lead to a penalty or legal proceedings being taken against me.
I understand my data may be shared with other departments as permitted by law.

About you

Are you a tenant or landlord?(Required)

Tenant

Landlord

About you - tenant

Title (for example Mr, Mrs, Ms, Miss)(Required)

First name(Required)

Last name(Required)

Contact phone number(Required)

We ask for your phone number so we can call you or send you important text messages (if we need to) about your claim

Housing Benefit or Council Tax Support reference number (if known)

National Insurance number(Required)

Email address - tenant(Required)

We will use your email address to send the receipt of your form, including the form reference number. This may include personal data. We will also use your email address to contact you about your Council Tax account.

Enter Email Confirm Email

Would you like to receive your Council Tax bills by email?(Required)

You can receive your Council Tax bills by email rather than post. We will send all future Council Tax bills to the email address you have given above. This service is only available to people who are named on the bill. If you change your email address you must let us know straight away. You can opt out of this at any time at thanet.gov.uk/paperless

Yes

No

Address lookup

Postcode(Required)

Search Postcode

This field is hidden when viewing the form

address(Required)

About your address

House name or number(Required)

Street name(Required)

Town(Required)

Postcode(Required)

About you - landlord

Title (for example Mr, Mrs, Ms, Miss)(Required)

First name(Required)

Last name(Required)

Company name (if applicable)

Contact phone number(Required)

We ask for your phone number so we can call you or send you important text messages (if we need to) about the claim

Email address - landlord(Required)

We will use your email address to send the receipt of your form, including the form reference number. This may include personal data.

Enter Email Confirm Email

Your address including postcode(Required)

About the tenant

Tenant's first name(Required)

Tenant's last name(Required)

Benefit claim reference or landlord reference (if known)

Tenant's address

House name or number(Required)

Street name(Required)

Town(Required)

Postcode(Required)

About your bank

Bank or building society name(Required)

Address of your bank or building society(Required)

Name(s) as they appear on the account(Required)

Sort code(Required)

Please enter numbers only, for example 11-22-33

Account number(Required)

This will be the 8 digit account number shown on your bank statement

This field is hidden when viewing the form

Staff ID